Every organisation is vulnerable to crises. It is inevitable.
In the trending business environments that offers start-ups to thrive, it is therefore pertinent to raise this self-evaluating question of what will we do when crisis hits our ship? If you are unprepared, you will sink and incur more damages than you can fathom.
This is perhaps how your entire system will be affect—
What happens at most times is that senior leadership fails to understand the importance of a sincere and clear crisis communication that responds to each of your company’s stakeholder through different channels.
Crisis Management 101 perhaps trains every senior leaders to avoid crisis, however, we don’t live in a utopian world. In a case where you find yourself fire-fighting to cease damages—some quick heads ups on how to save that sinking ship, figuratively, of course!
Your client is the fuel that runs the engines of the business running, and your team is the backbone for the functionality of your business. Embody the trust you relay in both of them in times of crisis and you are sure to rise above it better than you would imagine.